Camilla to Albany Issue

Incident Report for CNS Next

Resolved

Core connectivity between Camilla and Albany has been restored.

Posted Dec 10, 2024 - 22:43 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 10, 2024 - 11:55 EST

Identified

We've identified a potential fiber issue on one of our 3rd-party provider's fibers. We've reached out to them and they're looking into it. This link is hard-down and all traffic automatically re-routed. Please reach out to us if you're still having issues. We appreciate your patience.

Posted Dec 10, 2024 - 11:54 EST

Investigating

We're currently experience degraded performance on our Camilla to Albany connection. Our fiber crew is investigating.

Posted Dec 10, 2024 - 07:33 EST

This incident affected: Core Network (Albany, Camilla).