Completed -
The scheduled maintenance has been completed.
Nov 10, 06:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 04:00 EST
Scheduled -
We have identified a software issue affecting our primary core router in Thomasville, GA. While all services are currently stable, we will be performing a firmware update on both the primary and secondary routers to correct the issue.
This maintenance will require a brief service interruption while the systems reboot. A two-hour maintenance window has been scheduled to allow sufficient time to complete the updates and address any unforeseen issues.
Maintenance Window: Date: November 10, 2025 Time: 4:00 AM – 6:00 AM
During this time, all Internet, video, and telephone services delivered over the cable modem system may experience brief interruptions.
We appreciate your understanding and apologize for any inconvenience this may cause as we work to ensure continued reliability and performance of our network.
Sincerely, CNSNext Network Operations
Nov 7, 09:25 EST
Completed -
The scheduled maintenance has been completed.
Oct 30, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 22:00 EDT
Scheduled -
City of Albany Telecom will be conducting infrastructure maintenance that includes transitioning between commercial, bypass, and backup power sources. This work is necessary to maintain service reliability. Customers may experience brief interruptions during a portion of the window.
Oct 29, 11:26 EDT