Monitoring - Power has been restored. The issue was isolated to a UPS in a faulted state. We are opening a service ticket with the vendor to troubleshoot further.
May 27, 2026 - 06:09 EDT
Investigating - We are investigating a power outage at our Central Office in Thomasville. Currently, our server clusters are being affected. Please do not reboot any cable modems until the issue is resolved. Telecom services should not be affected.
Systems Effected DHCP Internal DNS E-mail Cable Monitoring Tools
May 27, 2026 - 05:45 EDT
Resolved -
This issue was identified to be a damaged fiber, repairs have since been made. We now have excellent light levels between Moultrie GA & Sylvester GA. At this point we are hands off. Thank you for your patience in this matter.
Jun 1, 11:17 EDT
Investigating -
We are investigating what appears to be a fiber outage somewhere between Sylvester & Moultrie GA. We will update everyone as we learn more.
May 31, 09:11 EDT
May 31, 2026
May 30, 2026
No incidents reported.
May 29, 2026
No incidents reported.
May 28, 2026
No incidents reported.
May 27, 2026
Unresolved incident: Central Office - Power Outage.
Completed -
This upgrade has been postponed and will be rescheduled for a later date. We will provide an updated maintenance window in the near future.
May 26, 08:43 EDT
Scheduled -
We'll be upgrading our core router at our Thomasville Headend, as well as the connectivity to our Thomasville CMTS to 100Gbps. This will affect all fiber customers as well as Thomasville cable modem customers. Nextstream services may be degraded for customers outside of Thomasville GA.
May 14, 13:08 EDT