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All Systems Operational

About This Site

Welcome to the CNSNEXT Status page. From here we will share information about CNS core systems from outages to scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Core Network Operational
90 days ago
99.61 % uptime
Today
Atlanta Operational
90 days ago
99.85 % uptime
Today
Bainbridge Operational
90 days ago
100.0 % uptime
Today
Quitman Operational
90 days ago
98.17 % uptime
Today
Albany Operational
90 days ago
100.0 % uptime
Today
Sylvester Operational
90 days ago
100.0 % uptime
Today
Moultrie Operational
90 days ago
100.0 % uptime
Today
Camilla Operational
90 days ago
100.0 % uptime
Today
Cairo Operational
90 days ago
100.0 % uptime
Today
Thomasville - Central Office Operational
90 days ago
99.99 % uptime
Today
Thomasville - Headend Operational
90 days ago
100.0 % uptime
Today
Thomasville - Sub5 Operational
90 days ago
99.95 % uptime
Today
Thomasville - SPS8 Operational
90 days ago
97.35 % uptime
Today
CNSNext Services Operational
90 days ago
100.0 % uptime
Today
Thomasville - Fiber Internet (FTTH) Operational
90 days ago
100.0 % uptime
Today
Thomasville - Cable Customers Operational
90 days ago
100.0 % uptime
Today
Moultrie - Cable Customers Operational
90 days ago
100.0 % uptime
Today
Cairo - Cable Customers Operational
90 days ago
100.0 % uptime
Today
Camilla - Cable Customers Operational
90 days ago
100.0 % uptime
Today
NextStream TV Operational
90 days ago
100.0 % uptime
Today
E-mail Services Operational
90 days ago
100.0 % uptime
Today
Telephony Services Operational
90 days ago
100.0 % uptime
Today
Network Operations Operational
90 days ago
100.0 % uptime
Today
ECC & Public Safety (All Cities) ? Operational
90 days ago
100.0 % uptime
Today
CNS Dark Fiber Operational
90 days ago
100.0 % uptime
Today
NOC - Internal Services ? Operational
90 days ago
100.0 % uptime
Today
MEAG Cities Operational
90 days ago
100.0 % uptime
Today
Test ? Operational
Cloudflare Atlanta, GA, United States - (ATL) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024
Next Stream Palo Alto Firmware Upgrade
Completed - The scheduled maintenance has been completed.
Oct 8, 04:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 04:30 EDT
Update - REMINDER, we will be performing a scheduled firmware upgrade on the Next Stream Palo Alto Firewall tomorrow, Tuesday, October 8th, at 4:30 AM. The expected downtime during this maintenance is approximately 10 minutes, but we are reserving a 30-minute maintenance window to address any unforeseen issues.
As always, we appreciate your understanding and cooperation.
Oct 7, 08:47 EDT
Update - We wanted to inform you that the scheduled Next Stream Palo Alto Firewall firmware upgrade has been postponed until next Tuesday, October 8th. This decision was made to ensure optimal performance and to minimize any potential impact on your operations after what occurred with Hurricane Helene over the weekend.

As always, we appreciate your understanding and cooperation.
Sep 30, 08:54 EDT
Scheduled - We will be upgrading our Next Stream Palo Alto Firewall to the latest firmware to ensure our system remains compliant with industry standards and benefits from the latest security features and performance improvements. This upgrade is essential to keep up with evolving network protocols and to provide optimal protection against emerging threats.

The expected downtime is approximately 10 minutes. However, we are requesting a 30 minute maintenance window to address any unforeseen issues that may arise during the process. The upgrade has been scheduled for a period of minimal traffic to minimize the impact on operations.

Thank you for your understanding and cooperation.
Sep 23, 08:16 EDT
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Hurricane Helene
Resolved - We are pleased to inform you that power has been successfully restored to the Quitman telecom hut. We are still working to restore the third fiber path to Atlanta; however, this issue is not currently affecting service. As such, we are closing this incident.

We appreciate your understanding and patience as we worked to resolve these issues.

Best regards,
Network Operations
Oct 3, 07:58 EDT
Monitoring - The core link between Camilla and Albany, GA, has been successfully restored.

Atlanta: Efforts are ongoing to restore the third fiber path to Atlanta. At this time, we do not have an ETR.

Quitman: House Power to our POP has not yet been restored. We have been informed that it may take several days before power is restored.
Oct 1, 19:11 EDT
Update - We continue to monitor the situation and wait for more repairs to be made, which most are waiting on utility poles to be fixed before they can begin. Quitman is still without power and will be for several days, we're being told.
Oct 1, 08:43 EDT
Update - We are continuing our efforts to restore connectivity for customers impacted by Hurricane Helene. A secondary path to Atlanta has been successfully restored.

1. Quitman, GA: The Quitman POP is currently running on generator power; however, the majority of Quitman remains without power.
2. Camilla/Albany: The point-to-point connection between Camilla and Albany is down, and there is no estimated time for restoration at this moment.
3. Atlanta Transport: Two of the three paths to Atlanta have been restored. We are actively coordinating with our upstream provider to obtain an estimated time for restoration of the third path.
Sep 30, 10:12 EDT
Update - We've lost power to our Quitman Hut. We're investigating, but I don't believe power has been fully restored at that location, yet.
Sep 30, 00:02 EDT
Update - Power is still out at our PS8 hut, but our generator is operational, again.
Sep 28, 11:18 EDT
Update - We have lost power at our PS8 hut in Thomasville and are investigating.
Sep 28, 04:51 EDT
Update - We were able to reroute one of our transports to get us operational, again. We will continue to monitor and provide updates regarding the other paths to Atlanta.
Sep 27, 20:23 EDT
Update - Due to damage caused by Hurricane Helene, we have lost connectivity with our upstream providers. We have contacted them and opened support tickets. Updates will be posted here as more information becomes available.
Sep 27, 18:35 EDT
Identified - We have lost connectivity with our datacenter in Atlanta. We are working to gather more information and will update everyone when we learn more.
Sep 27, 17:14 EDT
Update - Our Quitman hut is now online with a generator.
Sep 27, 14:31 EDT
Monitoring - Sub5 hut power restored, PS8 hut is on a generator, and a generator is on its way to our Quitman hut. Power is slowly being restored around town. Our down sensors have been reduced by more than half, so far. We appreciate your patience.
Sep 27, 12:49 EDT
Update - We're assessing CNS core sites and will share updates as we gather more information. So far, it seems that most outages are linked to power.
Sep 27, 09:37 EDT
Investigating - As Hurricane Helene approaches, we want to assure you that CNSNext is closely monitoring the situation.

We understand how important it is to stay connected during times like these, and we will do our best to provide updates as the storm progresses, especially given the significant impact it may have on our service area.

Please take all necessary precautions to ensure your safety.

Thank you for placing your trust in CNSNext. We remain committed to supporting both you and our community during this time.

Stay safe,
The CNSNext Team
Sep 26, 09:22 EDT
Oct 2, 2024

No incidents reported.

Oct 1, 2024
Sep 30, 2024
Sep 29, 2024

No incidents reported.

Sep 28, 2024
Sep 27, 2024
Sep 26, 2024
Sep 25, 2024

No incidents reported.

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