Core Router Firmware Upgrade – Thomasville GA (High Priority)
Scheduled Maintenance
Report for CNS Next
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We have identified a software issue affecting our primary core router in Thomasville, GA. While all services are currently stable, we will be performing a firmware update on both the primary and secondary routers to correct the issue.
This maintenance will require a brief service interruption while the systems reboot. A two-hour maintenance window has been scheduled to allow sufficient time to complete the updates and address any unforeseen issues.
Maintenance Window:
Date: November 10, 2025
Time: 4:00 AM – 6:00 AM
During this time, all Internet, video, and telephone services delivered over the cable modem system may experience brief interruptions.
We appreciate your understanding and apologize for any inconvenience this may cause as we work to ensure continued reliability and performance of our network.
Sincerely,
CNSNext Network Operations
This maintenance will require a brief service interruption while the systems reboot. A two-hour maintenance window has been scheduled to allow sufficient time to complete the updates and address any unforeseen issues.
Maintenance Window:
Date: November 10, 2025
Time: 4:00 AM – 6:00 AM
During this time, all Internet, video, and telephone services delivered over the cable modem system may experience brief interruptions.
We appreciate your understanding and apologize for any inconvenience this may cause as we work to ensure continued reliability and performance of our network.
Sincerely,
CNSNext Network Operations
This scheduled maintenance affected: CNSNext Services (Thomasville - Fiber Internet (FTTH), Thomasville - Cable Customers, NextStream TV, Telephony Services) and Core Network (Thomasville - Headend).