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Monitoring - Update: The provider does not have any additional usable fibers that can be used temporarily. It is being scheduled to be replaced, we are being told this may take several days.

In the meantime we have routed networks away from this link until it can be repaired.

At this time we are showing all services restored. If any telecom customer are experiencing any connectivity issues through our network, please reach out to our NOC so we can investigate.

CNSNext Network Operations
E-mail: noc@cnsnext.com
Phone: 229-227-4020

Mar 12, 2026 - 16:41 EDT
Update - The core link between Camilla & Thomasville is currently down. We are working with the upstream provider to troubleshoot and resolve.
Mar 12, 2026 - 14:14 EDT
Update - The provider will be onsite tomorrow to look for available spare fibers that can be used as a temporary workaround. They have informed us that they are actively working on plans to replace this section of fiber, with work expected to begin later this week.

At the moment, the connection between Thomasville and Camilla is operational. The only issue currently observed is low light levels. We will keep this ticket open until light levels are within normal range.

Public Safety networks have been rerouted to avoid this path incase of failure or emergency maintenance.

Mar 10, 2026 - 15:28 EDT
Update - We are seeing a drop in light at around 27,000 meters. We are working with the company that owns the fiber to address the issue.
Mar 10, 2026 - 11:05 EDT
Identified - We are seeing low light levels between Thomasville GA & Camilla GA. We are troubleshooting the issue now and will update this incident ticket once we learn more.
Mar 10, 2026 - 09:01 EDT

About This Site

Welcome to the CNSNEXT Status page. From here we will share information about CNS core systems from outages to scheduled maintenance.

Core Network Operational
90 days ago
99.93 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Bainbridge Operational
90 days ago
99.93 % uptime
Today
Quitman Operational
90 days ago
100.0 % uptime
Today
Albany Operational
90 days ago
100.0 % uptime
Today
Sylvester Operational
90 days ago
99.65 % uptime
Today
Moultrie Operational
90 days ago
99.68 % uptime
Today
Camilla Operational
90 days ago
99.96 % uptime
Today
Cairo Operational
90 days ago
100.0 % uptime
Today
Thomasville - Central Office Operational
90 days ago
99.98 % uptime
Today
Thomasville - Headend Operational
90 days ago
99.96 % uptime
Today
Thomasville - Sub5 Operational
90 days ago
100.0 % uptime
Today
Thomasville - SPS8 Operational
90 days ago
100.0 % uptime
Today
CNSNext Services Operational
90 days ago
99.96 % uptime
Today
Thomasville - Fiber Internet (FTTH) Operational
90 days ago
100.0 % uptime
Today
Thomasville - Cable Customers Operational
90 days ago
100.0 % uptime
Today
Moultrie - Cable Customers Operational
90 days ago
99.72 % uptime
Today
Cairo - Cable Customers Operational
90 days ago
100.0 % uptime
Today
Camilla - Cable Customers Operational
90 days ago
100.0 % uptime
Today
NextStream TV Operational
90 days ago
100.0 % uptime
Today
E-mail Services Operational
90 days ago
100.0 % uptime
Today
Telephony Services Operational
90 days ago
100.0 % uptime
Today
Network Operations Operational
90 days ago
99.99 % uptime
Today
ECC & Public Safety (All Cities) Operational
90 days ago
99.99 % uptime
Today
CNS Dark Fiber Operational
90 days ago
100.0 % uptime
Today
NOC - Internal Services Operational
90 days ago
100.0 % uptime
Today
MEAG Cities Operational
90 days ago
100.0 % uptime
Today
Cloudflare Atlanta, GA, United States - (ATL) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

CNSNext Fiber Maintenance (Thomasville / Moultrie) Mar 20, 2026 00:00-06:00 EDT

CNS fiber teams will be performing maintenance on infrastructure fibers between Thomasville and Moultrie, GA. The work will take place on Lee Lewis Road in Moultrie and will reroute a strand of fiber onto new utility poles recently installed along Highway 319.

This maintenance is not expected to impact Internet services in either city.

However, services such as Layer-2 networks (Point-to-Point circuits) and leased dark fiber circuits that traverse this path will be interrupted while the maintenance is in progress. Please plan for a maintenance window of up to six (6) hours while the work is completed.

Posted on Mar 10, 2026 - 15:46 EDT
Mar 19, 2026

No incidents reported today.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026
Resolved - The Bainbridge fiber issue has been resolved.
Mar 14, 20:45 EDT
Identified - The issue has been identified and our fiber team is in the process of resolving it.
Mar 14, 18:39 EDT
Investigating - Our core connection in Bainbridge is currently down. We are troubleshooting the issue now and will update this incident ticket once we learn more.
Mar 14, 15:57 EDT
Mar 13, 2026

No incidents reported.

Mar 12, 2026
Resolved - Services in Sylvester have been restored. This issue is now resolved.
Mar 12, 16:26 EDT
Update - Services in Sylvester GA have been restored.
Mar 12, 14:58 EDT
Update - There are still several power outages in the area. We are waiting on house power to be restored.
Mar 12, 14:16 EDT
Identified - Update: The outage in Sylvester looks to be related to power not an actual fiber outage. The backup battery system has been exhausted.

Update: The Motorola Public Safety network has been rerouted and is now back online.

Mar 12, 08:38 EDT
Investigating - Due to the storms this morning we have lost both fiber paths to Sylvester GA. We will investigate and update when we learn more.

This also affects Motorola traffic, we are working on rerouting that network now and will update when complete.

Mar 12, 08:27 EDT
Mar 11, 2026

No incidents reported.

Mar 10, 2026
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.