Dear CNSNext Customers,
We wanted to inform you that our engineers will be conducting scheduled maintenance on November 4th, between 5:00 AM and 6:00 AM. This maintenance will affect Internet, Phone, and NextStream services for our cable modem customers in Moultrie, GA.
During this time, we will be migrating all customers in Moultrie to a new cable DHCP server and provisioning platform. Once the maintenance is completed, your equipment—such as computers, routers, and firewalls—may need to be restarted to refresh the DHCP process.
If you experience any connectivity issues after the maintenance window, please don't hesitate to contact CNS Technical Support at 1-844-721-8029 (Option 3).
Thank you for your understanding and continued support.
Sincerely,
CNSNext
Posted on
Oct 28, 2024 - 14:49 EDT