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All Systems Operational

About This Site

Welcome to the CNSNEXT Status page. From here we will share information about CNS core systems from outages to scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Core Network Operational
90 days ago
99.77 % uptime
Today
Atlanta Operational
90 days ago
99.85 % uptime
Today
Bainbridge Operational
90 days ago
100.0 % uptime
Today
Quitman Operational
90 days ago
97.92 % uptime
Today
Albany Operational
90 days ago
100.0 % uptime
Today
Sylvester Operational
90 days ago
100.0 % uptime
Today
Moultrie Operational
90 days ago
100.0 % uptime
Today
Camilla Operational
90 days ago
100.0 % uptime
Today
Cairo Operational
90 days ago
100.0 % uptime
Today
Thomasville - Central Office Operational
90 days ago
99.99 % uptime
Today
Thomasville - Headend Operational
90 days ago
100.0 % uptime
Today
Thomasville - Sub5 Operational
90 days ago
99.95 % uptime
Today
Thomasville - SPS8 Operational
90 days ago
99.55 % uptime
Today
CNSNext Services Operational
90 days ago
100.0 % uptime
Today
Thomasville - Fiber Internet (FTTH) Operational
90 days ago
100.0 % uptime
Today
Thomasville - Cable Customers Operational
90 days ago
100.0 % uptime
Today
Moultrie - Cable Customers Operational
90 days ago
100.0 % uptime
Today
Cairo - Cable Customers Operational
90 days ago
100.0 % uptime
Today
Camilla - Cable Customers Operational
90 days ago
100.0 % uptime
Today
NextStream TV Operational
90 days ago
100.0 % uptime
Today
E-mail Services Operational
90 days ago
100.0 % uptime
Today
Telephony Services Operational
90 days ago
100.0 % uptime
Today
Network Operations Operational
90 days ago
100.0 % uptime
Today
ECC & Public Safety (All Cities) ? Operational
90 days ago
100.0 % uptime
Today
CNS Dark Fiber Operational
90 days ago
100.0 % uptime
Today
NOC - Internal Services ? Operational
90 days ago
100.0 % uptime
Today
MEAG Cities Operational
90 days ago
100.0 % uptime
Today
Test ? Operational
Cloudflare Atlanta, GA, United States - (ATL) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Thomasville GA - Cable Internet Maintenance
Completed - The scheduled maintenance has been completed.
Nov 18, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 05:00 EST
Update - REMINDER:
Dear CNSNext Customers,

We wanted to inform you that our engineers will be conducting scheduled maintenance on November 18th, between 5:00 AM and 6:00 AM. This maintenance will affect Internet, Phone, and NextStream services for our cable modem customers in Thomasville, GA.

During this time, we will be migrating all customers in Thomasville to a new cable DHCP server and provisioning platform. Once the maintenance is completed, your equipment—such as computers, routers, and firewalls—may need to be restarted to refresh the DHCP process.

If you experience any connectivity issues after the maintenance window, please don't hesitate to contact CNS Technical Support at 1-844-721-8029 (Option 3) or e-mail support@cnsnext.com.

Thank you for your understanding and continued support.
Nov 15, 08:52 EST
Scheduled - Dear CNSNext Customers,

We wanted to inform you that our engineers will be conducting scheduled maintenance on November 18th, between 5:00 AM and 6:00 AM. This maintenance will affect Internet, Phone, and NextStream services for our cable modem customers in Thomasville, GA.

During this time, we will be migrating all customers in Thomasville to a new cable DHCP server and provisioning platform. Once the maintenance is completed, your equipment—such as computers, routers, and firewalls—may need to be restarted to refresh the DHCP process.

If you experience any connectivity issues after the maintenance window, please don't hesitate to contact CNS Technical Support at 1-844-721-8029 (Option 3) or e-mail support@cnsnext.com.

Thank you for your understanding and continued support.

Sincerely,
CNSNext
Nov 13, 09:41 EST
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Thomasville/Quitman GA- Emergency Fiber Maintenance
Resolved - Fiber repair work has been completed.
Nov 15, 13:52 EST
Identified - CNS fiber teams are actively addressing damaged fiber in Thomasville, GA. This fiber run also connects to Quitman, GA, and has sustained additional damage, likely caused by squirrels. We are committed to completing the repairs as quickly as possible to minimize any disruptions.

Thank you for your patience and understanding as we work to restore service.
Nov 15, 09:39 EST
Nov 14, 2024
Quitman GA - Core Outage
Resolved - This emergency work is now complete. Our fiber crew is hands off.
Nov 14, 23:05 EST
Update - Our fiber crew is still continuing to work to resolve this outage.
Nov 14, 20:18 EST
Identified - The outage is due to a rodent chew on our fiber. Our fiber crew hopes to have a patch in place within an hour or two.
Nov 14, 17:37 EST
Investigating - We have lost connectivity to our core router in Quitman GA. We are investigating.
Nov 14, 15:55 EST
Nov 13, 2024
CNSNext NextStream Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 EST
Scheduled - We will be performing scheduled preventative maintenance tonight from midnight until 4 AM. During this time, our CNS engineers, in collaboration with our system vendor, will be doubling the capacity of each IPTV server across the network. While we work to complete these upgrades, customers may notice brief interruptions in the video feed as we failover video streams to available servers. We’re committed to keeping any downtime to an absolute minimum and appreciate your understanding and patience as we work to improve your experience.
Nov 12, 11:26 EST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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